CGI Collections for Government™ combines the power of the Salesforce platform with CGI’s 30+ years of deep domain expertise and proven best practices. Together, we deliver a collections solution for state and local government with faster time to value and an intrinsic focus on customer experience.
Our government clients tell us that they want to become more digital to meet increasing citizen expectations and to increase their use of cloud (CGI Client Global Insights). However, state and local government agencies often face barriers to adoption of new, innovative solutions. Aging infrastructure, increasing citizen demands for improved service levels, and budget constraints bring hurdles to executing effectively on the mission.