Quality engineering

Adopt a shift-left approach to drive outcomes

As the demand for new digital products grows, the need for quicker time to market increases the pressure on quality engineering (QE) and testing functions to keep up. Lean and agile practices help speed up development, but organizations are unwilling to compromise on quality for the sake of speed.

In quality engineering (QE), the focus shifts left to prevent defects and ensure quality by capturing requirements and tests simultaneously, rather than the traditional quality assurance approach of identifying defects after they occur. It is also reshaping the way User Acceptance Testing (UAT) is being conducted in a way that immediately builds confidence with stakeholders.

Strategic consulting and quality management

• Quality engineering and testing maturity assessment (CMMI/TMM)
• Future state model and implementation roadmap
• Quality engineering/testing center of excellence implementation
• Program/project management
• Early quality involvement
• Business acceptance

Quality engineering and testing management

• Program/project management
• Outsourcing
• Global delivery
• Program/project management
• Agile testing
• Test data management

Performance

• Load and stress testing
• Scalability and volume testing
• Performance monitoring and tuning

Security assurance

• Vulnerability and penetration testing
• Application infrastructure testing and hardening
• Application security consulting

Automation

• Automated test service management (ATSM)
• Automation assessment, strategy and implementation
• Technology-specific solutions (ERP, SOA, TIBCO, SAP, etc.)

Specialized

• User acceptance testing and operational readiness testing
• Accessibility, usability and privacy testing
• Test infrastructure and test data support services
• Mobile and embedded testing
• Agile, mobile and testing certification training
• Regulatory and compliance testing

Adopting agile while improving quality

A large healthcare organization needed help to adopt agile methodologies while still gaining the benefits of improved quality. CGI implemented our quality engineering pivot program, including coaching and our test automation accelerator, SimpliTest. The program shifted mindsets to built-in quality and increased automated user story testing efficiency by 23%.

Move to quality engineering saves $1 million

A top tier bank desired to move to quality engineering and a shift-left testing approach. A focus on Behavior Driven Development (BDD) alone was not enough, CGI helped shift even further left. As a result, the bank saved nearly 40,000 labor hours and $1 million savings in 2023. In the next 10 years, they are projected to save 500,000 hours and over $10 million.