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Early AI adoption in the insurance industry focused on efficiency, automation and cost reduction. But as AI becomes more deeply embedded in decision-making, from claims processing to customer engagement, the conversation is shifting. Speed alone is no longer the differentiator...

Early AI adoption in the insurance industry focused on efficiency, automation and cost reduction. But as AI becomes more deeply embedded in decision-making, from claims processing to customer engagement, the conversation is shifting. Speed alone is no longer the differentiator...

We work with insurers to modernise operations, strengthen technology foundations and prepare for a connected and data-driven future.

In this inaugural episode, CGI’s Thomas Rauschen and Daren Rudd explore a critical issue facing insurers today: Is artificial intelligence simply improving efficiency, or reshaping the insurance operating model?

Tom Infante
Tom Infante

Retaining top insurance talent through better IT

22 September 2025 Discover how modern IT strategies can help insurers reduce attrition, enhance employee experience, and retain top talent in a competitive market.