This year’s theme “Beyond Digital Transformation: Performance. Precision. Proof.” reflects a clear shift from strategy to execution, with a focus on real outcomes, measurable impact, and what’s actually working in insurance today.

AI and intelligent automation are delivering mixed results. Separating hype from reality and scaling what truly works is now the priority for insurers.

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Why attend?

If you’re responsible for driving digital transformation in insurance, this event offers a clear view of what’s working in practice, and what isn’t.

  • Get a clear view of what’s actually delivering value from AI and automation today 
  • Hear practical insights from industry peers 
  • Understand how leading insurers are turning data, technology and operations into measurable outcomes 
  • Connect with experts and peers to explore your own transformation priorities.

Designed for senior leaders across technology, data, operations and transformation, including CIOs, CTOs, Chief Data Officers, and Heads of Transformation and Innovation.

CGI Panel Session: Intelligent Automation Reality Check: Don’t forget the human

Day 1: 19 May, 15:00 – 15:30

AI and automation promise transformation, but delivering consistent, measurable impact is harder than expected.

In this session, our insurance transformation expert Daren Rudd joins industry peers to share a grounded view of what’s working today, what isn’t, and what insurers should focus on next.

    Discussion topics include:

    • What intelligent automation has actually delivered vs. where expectations have fallen short 
    • Cutting through the hype: what’s realistically achievable today - and what’s coming next 
    • Why people remain the critical success factor in automation and AI.
    Consultants in a CGI cornerstone
      En grupp affärspersoner samtalar i en professionell miljö, troligen vid ett nätverksevent eller konferens. En äldre man i kostym ler medan han pratar med andra deltagare i olika åldrar.

      Visit us at stand 11

      Meet Daren and the CGI team at stand 11 to talk through your priorities and challenges. At the stand, you can discuss:

      • Making AI and automation deliver real, measurable outcomes 
      • Getting more value from data and improving decision-making 
      • Reducing complexity across legacy systems and operations 
      • Strengthening security and resilience in a changing risk landscape 
      • Improving customer and employee experiences at scale.

      Our conversations are grounded in what’s working in practice, focused on outcomes, not just ideas. 

      Book a meeting with our team

      If you prefer, you can book a meeting with us ahead of the event to ensure a dedicated conversation focused on your priorities.

      We look forward to seeing you there.

      Book a meeting