Our long-term collaboration with the DHSC allowed us to develop and seamlessly integrate their Microsoft D365 solution with our ePayfact payroll solution, driving efficiencies and better serving employees.

We’ve worked responsively and collaboratively with the Department of Health and Social Care (DHSC) for 20 years, and our fully managed service delivers prompt and accurate payroll processing across the Department’s entire payroll function. As part of our role, we provide flexible support that regularly pivots to meet the Department’s changing needs, from critical head count restructure projects, to integrating new systems, incorporating
new terms and conditions, and accommodating new pension provision.

Doctor talks to patient
Supporting a secure,
trusted payroll system 
Using CGI's HMRC accredited
ePayfact payroll solution

A reactive, responsive service fit for the future

The scalable nature of our service, along with its ability to tailor to the specific needs of the DHSC, was particularly important during the pandemic. The high volumes of new employees brought in at short notice to support the NHS’s emergency recruitment.

Doctor using tablet


Key benefits

  • A dedicated Pay Team and Service Desk
  • Exceptional levels of net pay accuracy
  • Capabilities to interface from and to DHSC’s ERP system
  • Ability to quickly react to DHSC’s changes in requirements
  • Customisable functionality
  • Civil Service pension configuration and Compendia reporting as standard