Every modern organisation strives to consistently add value to its products and services using the power of IT. A key enabler of this transformation success is the ability to make confident, evidence-based decisions to support effective investment in service improvements, and that’s where our maturity assessments come in.

A CGI IT service management maturity assessment will help you baseline your operational practices and design a tailored roadmap for fast-tracked organisational transformation that creates true value, including:

  • A holistic change framework that de-risks your transformation programme
  • Embedding sustainability at the heart of your organisation
  • Aligning your digital strategy to your strategic objectives
  • Better return on investment
  • Proactive operations that identify and rectify issues before they escalate
  • Improved customer and employee experience by meeting needs and eliminating pain points.


Whatever your organisation’s existing capability, tooling, service culture, or ambitions, we are here to enable your success. You can learn more about our service management maturity assessments in our brochure, and if you’d like to find out more, please contact Barry Corless.

Read the brochure