50 years of partnership, innovation and resilience in healthcare
Every day, millions of people rely on healthcare systems to access care, manage chronic conditions and navigate complex health care plans. We help clients across the health ecosystem—from hospitals and providers to government agencies and ministries—shape the systems behind these experiences, advancing technologies that enable clinicians to deliver safer, faster, and more personalised care.
What began with digitising paper-based clinical information has evolved into decade-long partnerships with healthcare organisations worldwide. Through rapid technological change, including the rise of AI-driven innovation, shifting policy landscapes and major public health events, our focus remains clear: improve patient outcomes by enhancing care delivery, strengthening data access and elevating the patient experience.
Building the foundations of digital healthcare
From the beginning, we prioritised giving clinicians fast, secure access to accurate information. As healthcare moved away from paper processes, we introduced structured digital workflows and interoperable systems that made care safer and more efficient.
These digital foundations now support a more connected health ecosystem. By integrating systems, standardising data and designing digital experiences with clinicians, we help organisations gain a holistic view of each patient, improving continuity of care.
For example, fragmented patient histories once challenged clinicians across Europe. Working with care teams, we developed OMNI360, a unified platform offering real-time patient information.
Today, these capabilities continue to power modernisation efforts, supporting secure information exchange and analytics that strengthen clinical decision-making.
Supporting healthcare systems through change and crisis
Healthcare organisations must balance long-term transformation with urgent needs. Across regions and moments of disruption, we help leaders maintain resilience and ensure continuity of care.
During the COVID-19 pandemic, for example, we quickly mobilised to:
- Support public health departments in the U.S. cities of Austin, San Antonio, and Louisville with scalable and secure cloud-based vaccine scheduling, distribution and inventory management for millions of residents
- Enable British Columbia’s AI-powered information portal whose chatbot handled more than 15,000 requests in its first week
- Accelerate vaccination data entry and health information system (HIS) transfer with Finland’s Rokobotti solution, which cuts time required for each vaccination event by up to 50%
When systems come under pressure, we help ensure patients continue receiving safe, reliable and timely care.
Strengthening safety and interoperability
For five decades, we have championed better-connected systems that support safer, more coordinated care. From medication-safety initiatives and electronic prescribing frameworks like ePMA to secure data exchange between civilian and defense health systems with NHS Digital and the UK Ministry of Defense, our work helps reduce clinical risk and improve treatment accuracy.
By promoting standardised platforms and consistent data approaches, we enable improvements that scale across regions and deliver more reliable care and consistent patient experiences.
Leading healthcare’s next era through AI and advanced analytics
As AI transforms healthcare, we help organisations unlock the value of their data, improving care quality, accelerating diagnoses and strengthening patient engagement.
Examples include:
- Interactive assistants that reduce administrative workload
- Clinical AI that reviews CT to detect brain hemorrhages
- AI-driven support for IVF treatment decisions
- Predictive analytics solution to help prevent osteoporosis
These innovations empower clinicians and improve patient outcomes.
Global collaborations demonstrate how responsible AI designed by and for humans can enhance safety, efficiency, and the patient-clinician relationship. These advances reflect our commitment to ethical, effective and compassionate technology use.
Elevating the patient experience at every step
Improving the patient journey has guided our work from the start. Whether through modernised clinical platforms or intuitive digital tools, we help organisations create accessible, coordinated experiences centered on people. This includes redesigning workflows to improve access for remote communities and enhancing everyday interactions, such as helping patients navigate hospitals with CGI NaviProCare to reduce stress during vulnerable moments.
When thoughtfully applied, technology helps patients feel safer, more confident and more connected to their care.
Helping clients advance global healthcare
The evolution from early digitisation to today’s AI-enabled care relies on systems that are secure, interoperable and human-centered. We are honored to have helped our heath clients achieve:
- More complete patient records
- Safer medication practices
- Faster clinical decisions
- More coordinated care across regions
As healthcare enters its next chapter, we remain committed to helping organisations innovate and evolve—building the next generation of systems where patients feel supported, clinicians feel empowered and communities thrive.
