Founded in 1923, Finnair is one of the longest-operating and safest airlines in the world. The airline’s geographical location in Helsinki enables it to offer the fastest and most direct connections to the growing Asian markets. Today, Finnair has an ...
CGI’s holistic and balanced DevOps Reference Model provides a blueprint for high-performing IT organizations. It balances the five key dimensions of governance, culture, metrics, process and architecture, and tools.

Become a digital disrupter in your market

As a trusted DevOps expert and change agent, we help clients in their DevOps transformation journey to become high-performing agile organizations. We offer a wide breadth of services—from DevOps education and awareness, to maturity and gap assessments, to transformation roadmaps. We can drive the implementation of a multi-dimensional roadmap by establishing and staffing Centers of Enablement (CoE) and tailoring and administering iterative and agile change programs. In addition, CGI can provide DevOps as a partial or fully managed service, including as part of IT outsourcing engagements.

We work closely with clients locally, but also offer the strength of global scale and experience. We bring a proven in-depth and hands-on agile and iterative approach to DevOps transformation. We also have a suite of accelerators, such as a multi-dimensional DevOps maturity model, a DevOps reference blueprint and a proven four-step iterative transformation approach. All of this is supported by our time-tested CGI Management Foundation. In fact, this is how we run our own business and IP portfolio. Our DevOps experts and coaches have years of practical experience in driving successful cultural, process, architectural and technology change.

Achieving growth through digitalization using a DevOps model

Finnair, one of the longest-operating airlines in the world, needed a more flexible, agile approach to the development and maintenance of its digital services. With the help of CGI, Finnair adopted a DevOps model and its first mandate was to use the model to build an API platform to drive ancillary product sales.

CGI built the platform and, since then, Finnair’s ancillary product sales have grown by more than 10% each year since 2016. The Finnair mobile app also is one of the most downloaded apps in Finland, with around 210,000 active users. Read more.

Transforming your business and IT service delivery with DevOps

DevOps exploration DevOps assessment DevOps CoE DevOps change program Managed DevOps services
1-day DevOps simulation game with senior executives, plus 1-2 day quick look analysis based on a capability survey Multi-dimensional detailed maturity assessment, resulting in a DevOps transformation strategy and roadmap Set up of Center of DevOps Enablement (CoE) that offers standards, best practices, templates and coaching Customized learning, re-skilling and certification based on CoE best practices and a transformation roadmap Partial or fully managed DevOps services as professional services or part of a full ITO engagement