CGI Collections360

CGI Collections360

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An integrated, end-to-end approach to collections like no other

CGI Collections360 helps you overcome challenges related to cost pressures, multi-vendor management, dynamic compliance, and out of date processes, technologies and systems.

Collect more and faster with a single cohesive solution suite. With our fast-track benefits analysis, we can quickly assess the impact CGI Collections360 can have on your collections business.

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$1 trillion
in outstanding debt processed daily for the world's largest financial institutions
proven track record in cost savings and a 5-20% increase in debt collected
implementations for some of the world's largest organizations in 60+ countries

Flexibility, simplicity, and lower risk for your business - with maximum oversight

CGI’s Collection360 helps you overcome the challenges associated with cost pressure, multi-vendor management, dynamic compliance requirements and out-of-date processes, technologies and systems.

Collect more and collect faster with a single cohesive suite. Our fast-track benefits analysis will quickly measure the impact CGI Collections360 can have on your business.

Comprehensive managed service approach to collections and debt management

Realize greater operational agility, faster time to market, and maximized business results without the risks, distractions and headaches of managing IT resources in-house.

With systematic maintenance of our software license, you’re ensured the latest functionality improvements and compliance updates CGI Collections360 has to offer.


Fast, low-cost, low-risk deployment

CGI Collections360 has a 100% successful on-time, on-budget delivery track record based on more than 350 implementations worldwide. CGI uses a proven, flexible and customizable implementation methodology that speeds up deployment while minimizing costs and risks.

Clients have complete flexibility in choosing the CGI Collections360 capabilities they desire, as well as an implementation roadmap that works best for their organization.

Business assessement

As part of the pre-sales process, we work closely with organizations to understand their current collections capabilities, compared to best-in-class capabilities (across 25 areas). We’re able to help you quickly assess (in about 90 minutes) the potential benefits of CGI Collections360 to your organization.

Quick start

Your organization might opt for our quick start implementation process, which involves predefined workflows and best practices “in a box” that require little time and cost to implement.

Full implementation

Our experienced collections experts guide these clients through each stage, ensuring rigorous project and quality management using CGI’s ISO-9001 certified Client Partnership Management Framework and proven testing processes.

Ongoing support

Whether your organization chooses a quick start or comprehensive implementation roadmap, CGI provides ongoing support, with local collections experts backed by the resources of an extensive global delivery network. We can provide ongoing application hosting and maintenance using your infrastructure—with onsite and remote monitoring from our team—or using CGI’s infrastructure. We also can provide collectors and collections managers, as well as staff training and support.


Reinvent your business with CGI Collections360

Contact us to know more about what CGI can do for your business


Explore our collections management solutions

CACS Enterprise

CGI’s market-leading CACS Enterprise collections system helps you reduce operating expenses, delinquencies and write-offs, while building profitable customer relationships and improving all aspects of your end-to-end collections and recovery operations. Learn more

CACS Recovery Accounting

Part of CGI’s CACS Enterprise collections and recovery system, CACS Recovery Accounting addresses today’s key recovery accounting challenges, driving results and competitive advantage. Learn more

Strata Enterprise

With Strata Enterprise—our patented decision management solution—organizations can make profitable and efficient decisions throughout the customer life cycle and across the enterprise. Learn more

CACS Bankruptcy Case Management

CACS Bankruptcy Case Management is part of CGI’s CACS Enterprise collections and recovery system, which supports high-volume credit processing for all consumer products. By integrating collections and recovery, whether managed in-house or through outside partners, CACS Enterprise helps you reduce ... Learn more

CGI Comply

CGI Comply is a standalone solution that assists financial services companies in confidently deciding if a contact attempt meets federal, state and/or business policy regulations. This solution works with multiple collections systems and/or communication vendors and is a great tool ... Learn more

CGI Enterprise Gateway

CGI Enterprise Gateway simplifies the complex process of implementing and maintaining multiple interfaces to third-party credit information services and transforms credit information management by turning information into valuable insight. Learn more

CGI Insight

CGI Insight, part of CGI’s comprehensive Collections360 solution portfolio, enables default managers to uncover valuable insight hidden away in their collection data and effectively use it to drive competitive advantage. Learn more

CGI Collections360 Business Process Services

CGI Collections360 Business Process Services (BPS) provides a strategic approach to collections that increases clients’ return on investment through superior performance in early, mid and late stage debt collections. Learn more

CGI Credit and Loss Prevention Consulting

CGI’s Credit and Loss Prevention Consulting team brings a disciplined approach to assessing an organization and optimizing its credit and loss prevention operations. Learn more

CGI Gateway360

CGI Gateway360 provides a single gateway to third-party credit information services, along with sophisticated data analytics for better, faster credit decisions, and robust identity and fraud management. Learn more