Utilities

Resource center

Scaling AI in utilities with a federated data lakehouse Utilities manage data across generation, transmission, distribution, field operations, customer systems and enterprise functions. Yet fragmented data, platforms and ownership models can make it difficult to turn that information into trusted...

In this episode of Energy Transition Talks, Peter Warren is joined by Peter Barnes, Solution Director for CGI OpenGrid, to discuss how utilities can move beyond AI experimentation and create lasting business value by combining emerging technologies with decades of...

Peter Warren
Peter Warren

Digital reengineering for the next era of energy and utilities

August 24, 2026 Across our 2026 CGI Voice of Our Clients conversations with energy and utilities executives, resilience, operational efficiency, decarbonization, cybersecurity and AI emerged as top priorities. The organizations that succeed in the next era will be those that can connect trusted...

Noelle Sargent
Noelle Sargent

AI in debt collections: 3 use cases that move KPIs

August 12, 2026 Discover three practical AI use cases that cut collection costs, boost agent productivity, improve compliance, and move recovery KPIs faster—without added risk.

An intense storm knocks out power lines and water treatment facilities. A cyberattack targets aging distribution infrastructures. Wildfire spreads, putting electric substations and water pumping stations at risk. These aren’t hypothetical risks; they happen more often and have greater consequences...

In the latest Energy Transition Talks episode, Peter Warren speaks with Joyce Solomon, Data Analytics Manager for AMI at Southern Company, and Doug Leal, Vice-President, Data Analytics and AI at CGI, about how utilities can turn trusted data into scalable...

From smart meter data to smarter grid operations Every day, utilities collect large volumes of data from advanced metering infrastructure (AMI), capturing detailed information on consumption patterns, voltage performance and asset behavior across the grid. This data has the potential...