In this episode of Energy Transition Talks, Peter Warren is joined by Peter Barnes, Solution Director for CGI OpenGrid, to discuss how utilities can move beyond AI experimentation and create lasting business value by combining emerging technologies with decades of...
Digital reengineering for the next era of energy and utilities
August 24, 2026 Across our 2026 CGI Voice of Our Clients conversations with energy and utilities executives, resilience, operational efficiency, decarbonization, cybersecurity and AI emerged as top priorities. The organizations that succeed in the next era will be those that can connect trusted...
AI in debt collections: 3 use cases that move KPIs
August 12, 2026 Discover three practical AI use cases that cut collection costs, boost agent productivity, improve compliance, and move recovery KPIs faster—without added risk.
An intense storm knocks out power lines and water treatment facilities. A cyberattack targets aging distribution infrastructures. Wildfire spreads, putting electric substations and water pumping stations at risk. These aren’t hypothetical risks; they happen more often and have greater consequences...
In the latest Energy Transition Talks episode, Peter Warren speaks with Joyce Solomon, Data Analytics Manager for AMI at Southern Company, and Doug Leal, Vice-President, Data Analytics and AI at CGI, about how utilities can turn trusted data into scalable...
From smart meter data to smarter grid operations Every day, utilities collect large volumes of data from advanced metering infrastructure (AMI), capturing detailed information on consumption patterns, voltage performance and asset behavior across the grid. This data has the potential...
For many infrastructure and operations teams, incident management remains a reactive process. Tickets are reviewed, prioritized and resolved one at a time, often under pressure and with limited context. While most organizations have mature ticketing systems in place, they still...