Health

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Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19

In 2020, we conducted in-person interviews with 66 client executives in the payer, provider and government health sectors. These executives indicate a continued focus on meeting customer and patient expectations. Interviews were conducted before and after the pandemic declaration by...

Each year, CGI meets face-to-face with business and IT leaders to hear their views on the trends affecting their organizations. In 2018, we conducted 97 in-person interviews with health and life sciences executives to learn more about their top trends...

In 2017, CGI conducted 97 in-person interviews with health and life sciences clients to hear more about their top trends and priorities.

Given that health data provides such a vital resource, but also contains some of the most sensitive information available, this paper offers key considerations for improving privacy and security postures in a continuously evolving landscape.

Embracing change to manage cost and risk in the extended healthcare ecosystem The healthcare industry--including all partners, suppliers and advisors--is being inundated with new challenges. Meeting the expectations of digitally aware consumers, improving patient care, adopting new medical devices and...

The Problem with the Future is the Past For more than a decade, U.S. healthcare and related enterprises have struggled to comply with the data privacy requirements of government regulations--not entirely for technical reasons, but also because the healthcare industry...

Preventing adverse events by mining “triggers” in patient data How can hospitals improve patient safety when their own symptoms of malady are not reported? According to the Institute for Healthcare Improvement (IHI), hospitals need more effective ways to identify events...

Changing Views, Changing Direction Delivering healthcare is one of the most complex human activities. In recent decades, major transitions have taken place in diagnostics, pharmaceuticals and treatments resulting in shorter length of stay in healthcare facilities. The current transition to...