2023-04-17 Evolving a robust data management strategy and diligently executing on it can steer an organization around potential pitfalls (e.g., running out of cheese); and enable valuable insights to streamline operations, identify new opportunities for business growth, facilitate workforce retention, drive...
2022-08-02 Embracing a circular model is a complex process that requires innovation supported by continuous feedback and change management. But it works, and the benefits are numerous.
2022-05-31 This blog shares retail technology trends gaining traction for enterprises hoping to gain a strong footing in the marketplace. The key theme is the importance of data collection, analysis and implementation.
2022-04-06 From avatars and non-fungible tokens to “no checkout” stores and in-store robots, Jean-Baptiste Branquart explores disruptive innovations in retail and shares recommendations for harnessing and monetizing the great ideas within your organization.
2022-02-07 In the last two years, the retail industry has focused on fulfillment and rightly so. Since the onset of the pandemic, retailers have needed to find innovative ways to deliver goods while keeping customers and employees safe. Now the focus...
2021-03-31 In my previous blog, I talked about the pandemic accelerating the impetus for retail, consumer and services organizations to become truly digital. I also shared how this was a tremendous opportunity to reshape the future and offered six recommendations for...
2020-11-16 In this blog, Jean offer recommendations to accelerate digitization to deliver growth, strengthen market position and build resilience.
2020-08-07 This CGI blog post discusses how request-to-pay solutions balance customer payments burdens with business cash flow.
2020-01-28 The online marketplace provides retailers with an opportunity to strengthen their DNA and offer customers a seamless and complementary product and service offering with limited risk. Assurances for tech products (replacements, refunds or extended warranties) naturally come to mind, such...