2026-02-23 In this blog, we explore how a proactive approach to monitoring across retail operations can help you identify issues earlier, minimize disruptions and give your team more time to focus on customer service.
2026-02-09 Artificial intelligence (AI) and agentic commerce are speeding up how customers discover, decide and purchase, while also changing how planning, fulfillment and cost structures work internally. The question executives are now asking is how to apply these capabilities without undermining...
2025-08-29 When it comes to supply chain planning, the days of relying solely on just-in-time models to drive down costs and streamline product flows are behind us. Today’s environment calls for greater adaptability and foresight built on new sourcing strategies, stronger...
2025-07-29 2025 CGI Voice of Clients: Technology modernization, data-driven insights and operational excellence underpin retailers’ success amid market uncertainty For years, retail organizations have felt the impact of major macro trends reshaping the global landscape. The fight against climate change, shifts...
2022-08-02 Embracing a circular model is a complex process that requires innovation supported by continuous feedback and change management. But it works, and the benefits are numerous.
2020-01-28 The online marketplace provides retailers with an opportunity to strengthen their DNA and offer customers a seamless and complementary product and service offering with limited risk. Assurances for tech products (replacements, refunds or extended warranties) naturally come to mind, such...
2019-12-09 Retailers are fully aware that their future relies largely on their ability to use data efficiently. However, in today’s dynamic and highly competitive retail sector, retailers need to accelerate their plans and commit resolutely to the path of data monetization...