Retail, consumer and services

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Seven recommendations to help you prioritize digital investments while tackling near- and long-term uncertainty

Actionable insights and recommendations to help retailers accelerate digital transformation in a holistic manner that avoids hype and is grounded in proven, scalable customer-centric solutions.

In this paper, we offer insights and recommendations for retail organizations to create differentiated value faster through relevant innovation, agility and cost reduction.

Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19

In 2020, we conducted in-person interviews with 159 client executives in the retail, consumer packaged goods, wholesale and consumer services sectors, who indicate a continued focus on improving the customer experience.

Each year, CGI meets face-to-face with business and IT leaders to hear their views on the trends affecting their organizations. In 2018, we conducted 132 in-person interviews with retail and consumer services executives to learn more about their top trends...

Digital transformation is imperative to meet increasing customer expectations, leading to digital strategies and investments required for holistic transformation. Read more about the trends and priorities driving the transformation of retail organizations.

This paper provides you with insights into our vision, approach and consulting service offerings in big data analytics in the retail and consumer services industry.