Retail, consumer and services

Resource center

Dilip Nair
Dilip Nair

Data, supply chain ecosystems, and the Great Cheese Crisis of 2022

2023-04-17 Evolving a robust data management strategy and diligently executing on it can steer an organization around potential pitfalls (e.g., running out of cheese); and enable valuable insights to streamline operations, identify new opportunities for business growth, facilitate workforce retention, drive...

Rut Meyersson Afrell
Rut Meyersson Afrell

Adopting circular business models in retail and consumer goods

2022-08-02 Embracing a circular model is a complex process that requires innovation supported by continuous feedback and change management. But it works, and the benefits are numerous.

Jim Greene - Director, Consulting Services
Jim Greene

Retail trends: Inventory, AI, and the dog that caught the car

2022-05-31 This blog shares retail technology trends gaining traction for enterprises hoping to gain a strong footing in the marketplace. The key theme is the importance of data collection, analysis and implementation.

Alan Griffiths
Alan Griffiths

A solution for balancing customer payment burdens with business cash flow

2020-08-07 This CGI blog post discusses how request-to-pay solutions balance customer payments burdens with business cash flow.

Jerome Goudy
Jerome Goudy

Using the online marketplace to enhance customer experience

2020-01-28 The online marketplace provides retailers with an opportunity to strengthen their DNA and offer customers a seamless and complementary product and service offering with limited risk. Assurances for tech products (replacements, refunds or extended warranties) naturally come to mind, such...

Arnaud Cartigny
Arnaud Cartigny

Data monetization: driving the new competitive edge in retail

2019-12-09 Retailers are fully aware that their future relies largely on their ability to use data efficiently. However, in today’s dynamic and highly competitive retail sector, retailers need to accelerate their plans and commit resolutely to the path of data monetization...