CGI Voice of Our Clients

Resource center

Helena Jochberger
Helena Jochberger

Getting back to basics: How manufacturers can navigate a “perfect storm” of challenges

2024-01-10 In this blog, I share key insights from the 2023 Voice of Our Clients (VOC) research gathered from one-on-one conversations with 173 manufacturing executives across sectors, including what digital leaders are doing differently to accelerate results.

Hans Moonen
Hans Moonen

Digitization, data and AI are critical drivers for transport and logistics organizations to advance their priorities

2023-08-16 The impetus to accelerate digitization is growing in the transport and logistics industry. In light of today’s digital expectations, becoming data-driven is vital. However, the 2023 Voice of Our Clients (VOC) research reveals that organizational readiness and access to high-quality...

Lucille Bonenfant
Lucille Bonenfant

Investing in data privacy to protect your stakeholders as you accelerate your digital transformation

2023-01-25 As we enter 2023, never has technology played a more critical role across our clients’ industries and geographies in satisfying the needs of their customers and citizens. In fact, the insights from the 1,700 business and IT executives interviewed for...

Bob Barr
Bob Barr

Six steps for pivoting to a digital culture

2021-07-08 By Bob Barr In a recent blog on driving digital adoption, I wrote that the Golden Rule of Digital Transformation is, “While the technology is not necessarily easy, delivering the right experience is even harder, and managing the organizational impact...

Peter Warren
Peter Warren

Listening to the Voice of Our Clients: Utilities culture shifts are improving agility and innovation

2021-04-05 Utilities are accelerating change to address near-term challenges. But also, they must plan for large-scale shifts in areas such as talent resourcing, austerity and lengthened recovery, offerings and partnership evolution and more.

Jean-Baptiste Branquart
Jean-Baptiste Branquart

Listening to the Voice of Our Clients: Informing strategies to drive a shared value future in the retail, consumer and services industry

2021-03-31 In my previous blog, I talked about the pandemic accelerating the impetus for retail, consumer and services organizations to become truly digital. I also shared how this was a tremendous opportunity to reshape the future and offered six recommendations for...

CGI Expert Fabien Villerot
Fabien Villerot

Bridging strategy with the business and technology needs of our clients’ operations

2021-03-08 Every year, we conduct Voice of Our Clients (VOC) interviews to discover and share the top industry trends and business and IT priorities across the industries we serve. Over the past 5 years alone, we have held 6,775 business and...

Jeff Bailey
Jeff Bailey

Sparking and sustaining innovation in utilities

2020-11-17 CGI’s U.S. operations commissioned a survey of more than 100 utility professionals on the state of innovation in the industry, including the role of people, processes, and technology in enabling that innovation. The findings of that survey provide insight into...

Jean-Baptiste Branquart
Jean-Baptiste Branquart

CGI Client Global Insights: Six ways retail and consumer organizations can accelerate their digital journey

2020-11-16 In this blog, Jean offer recommendations to accelerate digitization to deliver growth, strengthen market position and build resilience.