Markus advises our clients in public administration and the media sector, with a focus on change management, communication, social media, innovation management and leadership. His specialty is change leadership. Together with a CGI colleague, he developed the 7+3 change management model (in German) to accelerate successful change processes.

He is a Prosci-certified change manager and design thinking coach, a founding member of the German Institute for Change Processes and Digital Business Models, and a professor of communication, media innovations and change management at the Nuremberg University of Technology (in German). Before joining CGI in 2020, Markus, a trained journalist, worked as a newspaper editor, department head of a district office, and head of the media location agency for the Free State of Bavaria.

Throughout his career, he published the following books (in German):


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