Media announcements

CGI Insight set to transform how data is used in credit management operations

Solution offers credit managers access to key information, when and where they need it

Fairfax, Virginia, June 6, 2017 -  

CGI (NYSE: GIB) (TSX: GIB.A) announced the release of CGI Insight, a technology solution designed to transform how companies utilize data in their credit management operations and further support their digital transformation efforts. Available as part of the CGI Collections360® credit management solutions portfolio, CGI Insight solves the problems associated with inflexible data reporting solutions, allowing credit managers to significantly improve debt collection processes and performance by having access to new levels of actionable information.

CGI Insight shifts the focus of credit managers from generating reports to analyzing performance and driving improvements. Its many applications include:

  • Identifying and evaluating the factors underlying credit management performance
  • Monitoring compliance-related activities
  • Sharing credit management information across the enterprise
  • Understanding impacts and performance of specific strategies

CGI Insight features end-to-end credit management reporting and operational capabilities. These cover all key performance areas, including agent, agency, compliance, strategy, financial and third party performance. CGI Insight also features intuitive, web- and mobile-enabled device deployment, robust visualizations, clear and concise reporting templates and intraday updates.

“Credit managers are challenged with limited information from inflexible reporting solutions making it difficult to drive transformation and competitive advantage,” said Steve Crowell, Director of CGI’s Credit and Collections Solutions. “CGI Insight, part of the comprehensive CGI Collections360 solution portfolio, addresses this challenge by delivering valuable information when it’s needed via an intuitive web and mobile interface.”

About CGI Collections360

CGI’s credit and collections products and services have been used in top U.S. banks and more than 300 organizations around the world. CGI Collections360, powered by CACS Enterprise, is an end-to-end solution that integrates the components of a high performance credit management operation, including software, business processes, underlying IT and strategic planning to significantly reduce costs, net bad debt and risk. All lines of business and stages of credit management are addressed including early stage, loss mitigation, third party management, recovery and recovery accounting. CGI Collections360 is offered as a cloud-based, managed service, as well as multiple delivery options to meet each client’s unique debt recovery challenges and operational needs.

About CGI

Founded in 1976, CGI Group Inc. is the fifth largest independent information technology and business process services firm in the world. Approximately 70,000 professionals serve thousands of global clients from offices and delivery centers across the Americas, Europe and Asia Pacific, leveraging a comprehensive portfolio of services including high-end business and IT consulting, systems integration, application development and maintenance, infrastructure management as well as 150 IP-based services and solutions. With annual revenue in excess of C$10 billion and an order backlog exceeding C$20 billion, CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Website:

For more information:


Alison Hallett
Vice-President, U.S. Communications, CGI
+1 703-267-5915