Any shift to a new IT architecture can be difficult. Migrating to a hybrid cloud may be one of the most challenging moves, given the vast number of legacy processes...
It wasn’t too long ago that most government agencies used a simple strategy to keep citizens compliant with things like paying taxes, appearing for jury duty or maintaining licenses: remind...
Ten years ago, I had three devices connected to my home Internet, used intermittently, allowing my family and me to be more efficient, flexible, informed, and entertained. Now, I have...
LEaRN is a smart community initiatives that pairs Louisiana Consolidated Government with the University of Louisiana at Lafayette and CGI. LEaRN is working to deploy 300 low-cost air quality sensors...
Recently, CGI commissioned research from Oxford Economics— The Cyber-Value Connection —to explore the link between a cyber incident and company value. Specifically, we wanted to develop an analytical methodology to...

Know your community: Critical components of a digital strategy roadmap

2017-04-25 As communities across the U.S. continue to embrace the concept of incorporating “smart” initiatives, many have hired experts to fill new positions like Chief Innovation Officers, Chief Digital Officers or...

What is smart? Some communities are finding out.

2017-03-22 While there is a treasure trove of digital technology that can be infused into government services, doing too much too soon often leads to disappointment, sometimes with costly consequences.

Technical debt: public sector at the forefront

2016-06-08 Representing up to 40% of information systems volume, unused lines of source code, also known as “technical debt,” create higher operating costs for IT departments. The public sector in particular...

Managing innovation to sustain growth and prosperity for local governments

2016-03-09 Cities and regions that want to grow are embracing technology innovation. We see it all over the globe with local governments using newer technology to: Better understand citizen needs and...

To cloud or not to cloud

2016-02-04 As the cloud market has matured, informed buyers recognize that not every application or service belongs in the cloud, and that no single cloud will meet all of an organization’s...