It wasn’t too long ago that most government agencies used a simple strategy to keep citizens compliant with things like paying taxes, appearing for jury duty or maintaining licenses: remind them of the consequences they could incur if they didn’t comply. The assumption was that people would make rational decisions on cost-benefit grounds and would act out of self-interest. Why wouldn’t they? It’s how we imagined we’d behave ourselves, and it’s how we designed our policies and strategies. More...

Ten years ago, I had three devices connected to my home Internet, used intermittently, allowing my family and me to be more efficient, flexible, informed, and entertained. Now, I have 33 devices, collectively connected to the Internet, 24x7. Along with increases in connected devices, we’ve seen an exponential surge in the flow of data. Also growing at the same time is the need to store, secure, access and analyze this data. More...

Lafayette, Louisiana, is a community with an economy that historically has been driven by the energy sector. In recent years, the City-Parish government (Lafayette Consolidated Government, LCG) has been working to position information technology as one of the new pillars of its economy, creating over 1,000 new technology jobs. More...

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