As late payments rise, customer preferences shift, and regulatory expectations grow, many financial organizations find that legacy systems can no longer keep pace. CGI Credit Studio for collections helps creditors improve outcomes across the entire debt collection life cycle—from pre-collections to recovery. Our debt collection software modernizes default management through automation, predictive analytics, and real-time intelligence.

$1+ trillion
in debt processed daily
10-25%
savings in debt collection costs
5-20%
increase in debt collected

Improving outcomes across the debt collection life cycle

CGI Credit Studio for collections supports every stage of the debt collection life cycle—from early intervention to final resolution—helping creditors optimize efficiency and collection results.

  • Pre-collections
  • Early-stage collections
  • Late-stage recovery
  • Bankruptcy and repossession
CGI Credit Studio for collections lifecycle

real time recovery

Real-time recovery

Event-driven workflows adapt instantly to borrower behavior, improving resolution rates.

business-led innovation

Scalable self-service

Omnichannel tools and virtual agents reduce costs and elevate the customer experience.

faster time to value

Built-in compliance and insights

Automated controls and AI-driven analytics support proactive, consistent compliance.

smarter decisioning

Smarter decisioning

AI and predictive models guide next-best actions and help prioritize high-risk accounts.

Consultants on group discussion

A proven partner in default management

Unlike traditional vendors, CGI goes beyond simply delivering debt collection software. We act as a long-term strategic partner, combining innovative, cloud-native technology with deep industry expertise. Through close collaboration, we help you enhance recovery performance, exceed evolving customer expectations, and drive ongoing operational excellence in debt collections.

  • Trusted by 75% of the world’s top 20 banks 
  • $1+ million in cost rationalization through technology consolidation
  • 45+ years of experience in default management
     

 

 

credit studio retail banks
credit studio collections agencies
Credit Studio auto finance companies
Retail banks and credit unions Collections teams Auto finance companies

 

 

Credit Studio telecommunications provider
Credit Studio utilities provider
Credit Studio retailers
Telecommunications
providers
Utility
providers
Retailers

 

Talk to an expert

Discover how our debt collection software solution can help you modernize your credit operations.