Chandra Akinapalli is a director in CGI Federal’s Enterprise Solutions Group, working with a major client overseeing customer contacts, call center operations and similar functions. He joined CGI in 2019 after a long career in data architecture, data strategy, analytics and other disciplines for federal government clients. He holds a Master’s degree in statistics and operational research from India’s Osmania University, and PgMP, PMP, ITIL and CSM certifications.