With more than 20 years of experience in financial services and consulting, Andrew brings deep expertise in credit and collections transformation. He has supported a wide range of modernization initiatives across the U.S., UK and Asia-Pacific, with a focus on digital workflows, compliance and operational strategy.

As a Director, Consulting Expert at CGI, Andrew helps clients navigate complex collections challenges—from early- and late-stage collections to repossession, loss mitigation, and SCRA compliance. He plays a leading role in shaping the evolution of CGI Credit Studio, working with clients to optimize platform capabilities and embed automation across the credit life cycle. He is also a Certified SAFe® 6 Agilist, applying agile principles to accelerate digital transformation at scale.