CGI (NYSE: GIB) (TSX: GIB.A) today announced the award of a contract by CPS Energy, the largest municipally-owned energy utility in the U.S., for the deployment of its Asset & Resource Management (ARM) suite. Under the two-year contract, CGI will deploy ARM to streamline, integrate and enhance CPS Energy’s customer engineering, scheduling and construction processes, along with its distribution and gas engineering processes to increase efficiencies, reduce staff requirements, work delays and rework, and improve customer service.
Located in San Antonio, Texas, the seventh-largest U.S. city, CPS Energy serves more than 786,000 electric customers and 339,000 natural gas customers, while keeping rates among the lowest of the nation’s 20 largest metropolitan areas. “We look forward to a partnership with CGI that will introduce new efficiencies and strengthen the services we provide our customers throughout the San Antonio region,” said James Trevino, Director, Construction Service Improvement (CSI) Program and Scheduling, CPS Energy. “As a critical infrastructure provider for a large metropolitan community, it is vital to engage an experienced partner with innovative digital technology that will help us to meet the demand for reliable and affordable gas and electric service.”
“We are proud to offer a broad range of digital services to CPS Energy, including ARM, process enhancements, performance analytics, system integration and change management,” said Simon Boyer, Vice-President of Utilities, CGI. “Through ARM and the digital expertise of our professionals, CGI will help to drive CPS Energy’s performance in delivering a superior experience to their customers in San Antonio and surrounding areas.”
Through automation, business intelligence, geospatial and other digital technologies, ARM enables transmission and distribution (T&D) utilities to effectively manage enormously complex and dynamic asset, work, resource and field functions. With ARM, T&D utilities drive efficiencies across a wide range of business processes, including supply chain, customer care, billing, accounting and human resources, to improve performance and enhance the customer experience.
Founded in 1976, CGI Group Inc. is the fifth largest independent information technology and business process services firm in the world. Approximately 70,000 professionals serve thousands of global clients from offices and delivery centers across the Americas, Europe and Asia Pacific, leveraging a comprehensive portfolio of services including high-end business and IT consulting, systems integration, application development and maintenance, and infrastructure management as well as 150 IP-based services and solutions. With annual revenue in excess of C$10 billion and an order backlog exceeding C$20 billion, CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Website: www.cgi.com.
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Vice-President, U.S. Communications, CGI