2026-01-05 As banks plan for 2026, conversations on the trends expected to shape the industry abound. At Sibos 2025 in Frankfurt, Germany, global banking leaders aligned around a common vision; the bank of the near future will be intelligent, interconnected, and...
2025-08-22 More banks are shifting their focus from the “rails” supporting ISO 20022 adoption to the “trains” riding on those rails, i.e., new ISO 20022-enabled services.
2025-05-13 Learn how banks can generate new revenue from real-time payments by targeting small- to medium-size enterprises (SMEs).
2025-05-13 Learn how banks can generate new revenue from real-time payments by targeting small- to medium-size enterprises (SMEs).
2025-02-21 The banking industry is rapidly adopting artificial intelligence (AI) to enhance the customer experience, increase operational efficiency, and gain a competitive edge. Chatbots powered by generative AI (GenAI) are becoming increasingly common, improving customer support and resolving queries 24/7.
2025-02-21 For those who have not come across the term, intelligent routing refers to a set of rules that banks use to dynamically direct payment transactions to the most appropriate payment scheme. These rules are based on the paying customer’s preferences...
2025-01-28 This CGI blog explores three data must-haves in applying GenAI to payments processing—data quality, alignment and governance.
2025-01-28 This CGI blog explores three data must-haves in applying GenAI to payments processing—data quality, alignment and governance.
2021-12-02 In the 2nd part of his blog series on the progress of the ISO 20022 messaging standard, our banking expert looks at the way forward and the open banking conundrum.