ISO 20022: It’s time to stop focusing on the tracks and look at the train
2025-08-22 More banks are shifting their focus from the “rails” supporting ISO 20022 adoption to the “trains” riding on those rails, i.e., new ISO 20022-enabled services.
The SME opportunity: How banks can transform real-time payments into revenue
2025-05-13 Learn how banks can generate new revenue from real-time payments by targeting small- to medium-size enterprises (SMEs).
The SME opportunity: How banks can transform real-time payments into revenue
2025-05-13 Learn how banks can generate new revenue from real-time payments by targeting small- to medium-size enterprises (SMEs).
Predictive payments: How AI can enable new payment and cash management services
2025-02-21 The banking industry is rapidly adopting artificial intelligence (AI) to enhance the customer experience, increase operational efficiency, and gain a competitive edge. Chatbots powered by generative AI (GenAI) are becoming increasingly common, improving customer support and resolving queries 24/7.
Boosting the ‘intelligent’ in intelligent payment routing with AI
2025-02-21 For those who have not come across the term, intelligent routing refers to a set of rules that banks use to dynamically direct payment transactions to the most appropriate payment scheme. These rules are based on the paying customer’s preferences...
Three data must-haves in applying GenAI to payments processing
2025-01-28 This CGI blog explores three data must-haves in applying GenAI to payments processing—data quality, alignment and governance.
Three data must-haves in applying GenAI to payments processing
2025-01-28 This CGI blog explores three data must-haves in applying GenAI to payments processing—data quality, alignment and governance.
Migrating to ISO 20022: what have we learnt, where do we go from here? (Part 2)
2021-12-02 In the 2nd part of his blog series on the progress of the ISO 20022 messaging standard, our banking expert looks at the way forward and the open banking conundrum.
Migrating to ISO 20022: what have we learnt, where do we go from here? (Part 1)
2021-12-02 Our banking expert analyses the progress of the ISO 20022 messaging standard over the last 2 years in the first part of a two part blog.