Fuel Retail – Enabling business agility to respond to the new normal and new customer behavioursThe pandemic will change our world for years to come. Consumers will rethink their purchasing decisions and fuel retailers will need to respond to life in the ‘new normal’.
Improving business agility in unprecedented timesLeaders are embracing new ways of thinking and working not only to respond during this critical time, but also to emerge from it stronger than before.
Business agility is key to achieving business results. Based on the 2020 CGI Client Global Insights, it is the third top business priority among the commercial executives we interviewed.
Further, of the 12% of executives whose organisations are achieving results with their enterprise digital strategies, 29% report having highly agile business models.
CGI research also shows that organisations that are highly agile across enterprise outperform their peers by a factor of 2-3 times in terms of revenue and profitable growth. The conclusion is clear: agile business practices drive results across the organisation.
Business agility involves more than just technology change. CGI takes a holistic approach that factors in organisational culture and complexity, business alignment, and human connections.
From strategy development to operating model design to full execution, our work enables clients to improve decision-making and accelerate value. We apply proven methodologies and scaled frameworks to help clients assess their current state, set the right ambition, evaluate their operating model, and implement agile IT and scaled agile delivery.
- CGI business agility maturity assessment
Assessing the client’s current state in a unique and engaging way that supports change management using CGI's maturity model for measuring enterprise agility and resilience.
- Strategic alignment consulting
Aligning the client’s business strategy and change outcomes (business, organisation and technology outcomes) through discovery, objectives setting, and a common framework for decision-making.
- Agile operating model consulting
Designing an agile operating model to help the client innovate and operate with agility, as well as manage human connections and complexity in today’s dynamic environment.
- Ecosystem design consulting
Assessing the client’s current partner ecosystem and designing an optimal ecosystem network to maximise the network’s value.
- Application modernisation and cloud transformation
Helping the client build and migrate to a modern IT landscape through application portfolio assessment, rationalization and modernisation and cloud transformation services, as well as IP solutions such as CGI SiteReliability360, our hybrid IT management platform that enables reliability through high-availability deployments across any underlying private or public clouds.
- Lean agile devOps at scale (LADx™)
Helping the client scale its agile transformation and/or accelerate its IT delivery using our proprietary LADx methodology.
CGI and scaled agile
CGI has helped clients drive agility through the Scaled Agile Framework (SAFe) since 2010. We are a SAFe Gold Partner and the first SAFe global transformation partner. We also use other leading scaled agile frameworks, such as Large-Scale Scrum (LeSS) and Disciplined Agile (DA).
Read how CGI is helping clients with focused services and insights for responding to unprecedented challenges, rebounding effectively, and reinventing ways of working during the phases of the pandemic crisis.
As a leading provider of agile strategies, methodologies, services and expertise, we work with organisations across industries to drive and accelerate agile transformation and delivery. Our agile experience and expertise includes:
- 11K+ professionals trained in scrum in the past 3 years
- 1.5K+ scrum teams launched in the past 2 years
- 116+ agile engagements in the past 2 years
- 15+ large-scale agile transformations (>$150M) in 3 years
- 1.2+ billion in agile modernisation
- 19 months average tenure for Agile First coaches at client organisations
- 1st Global Transformation Partner in the world for SAFe