The Internet of Things (IoT) has been the subject of countless forecasts that predict exponential growth of devices and data generated. What has been missing is the “so what?” and...

For over 30 years, CGI has been leading innovation in the water sector and is currently pioneering the Internet of Things (IoT) smart technology for water companies. As water shortages...

The future of Energy Services is packed with new technology and constant digital innovation with use of data at the heart of the customer experience. Undoubtedly, Systems Integrators (SIs) have...

Digital Transformation in Challenging Times

Mark Madden
Mark Madden

Our Digital Transformation expert Mark Madden discusses the challenges digital transformation projects are facing due to the global pandemic, and explores how companies can respond using the technology available.

What UK utilities can learn from Dreamforce

Mark Thompson

Reflections from a trailblazing week in San Francisco attending the Dreamforce conference

There’s the blini – innovation in the retail industry

Mark Madden
Mark Madden

Across the retail industry there are a number of future digital innovations that are being trialled and rolled out that will help solve problems for customers and staff.

Where’s the blini? - Delivering great customer experience

Ray Ffrench

How do we deliver a great customer experience? Customer experience or more accurately a great customer experience is what all organisations need to deliver; this need is particularly acute in...

The misplaced fear of digital

Marcus Martinez
Marcus Martinez

Every year there is a new buzzword that dominates the conversations in the financial services industry. A few years ago it was Big Data, then omnichannel. After that, it was...