Data fabrics provide an opportunity to improve outcomes, support automation and reduce the cost of care at a time when the health and care system is facing increasing, unprecedented pressure.
In the 1950s when the concept of Artificial Intelligence (AI) first emerged, it was seen as a means to build computers capable of undertaking tasks that would typically require human...
More and more organisations are embracing ways of working that promote a step change increase in business agility to deliver new products and services that deliver value quicker. Companies are...
In today’s ultra-competitive market, Digital Agility is key to business success. Agile expert, Stephen Rathod, discusses how coaching agility step-change can help power digital transformation
What is the ITIL service value chain, and how can it enable service improvement? Our expert explains this key principle so that you can properly apply it to deliver optimised...
Moving towards greater enterprise agility is essential but the journey there is not always clear or easy. Stephen Rathod draws on his wealth of experience in helping organisations implement Agile...
Whilst technological innovations come and go, service management remains an industry staple. So, with the metaverse being the next hot topic on the IT world’s agenda, our Advisory Services expert...
In many areas, local authorities are exploring the potential of Smart Place technologies to improve outcomes both for citizens and for the local economy. At the other end of the...
Whilst many have consigned service management and ITIL® to the past, our Advisory Services expert discusses the fundamental role of this framework in underpinning any successful digital transformation initiative.
It’s time to create an interactive ecosystem where care partners and patients is crucial in improving access to services and healthcare outcomes.
