CGI Voice of Our Clients

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Business agility leaders sense and respond to change at speed and scale to accelerate value creation. In this paper, we explore the attributes of both digital leaders and business agility leaders and share ways to continuously seize the right opportunities...

The 2023 CGI Voice of Our Clients presents the findings from our one-on-one interviews with 1,764 executives across the industries and geographies we serve. In this publication, we examine the most impactful macro trends for our clients in 2023.

This whitepaper introduces CGI’s transportation and logistics digitization framework to help you develop your own approach and roadmap to accelerate your transformation. It draws upon insights from the 2021 Voice of Our Clients and the work of our experts across...

How macro trends are transforming and accelerating change within our business environments.

In an increasingly digital society, consumers and citizens have heightened expectations for their everyday interactions. As a result, digital leaders across industries seek new ways to use technology and information to improve how they operate, deliver products and services, and...

Executives indicate progress with producing results from their digital strategies, with 30% achieving such results in 2023. In examining the insights from these digital leaders, some common attributes emerged.

In 2020, we conducted in-person interviews with 175 manufacturing client executives in the commercial and industrial as well as natural resources sectors, who indicate a continued focus on becoming digital organizations to meet customer expectations.

In 2020, we conducted in-person interviews with 66 client executives in the payer, provider and government health sectors. These executives indicate a continued focus on meeting customer and patient expectations. Interviews were conducted before and after the pandemic declaration by...

In 2020, we conducted in-person interviews with 29 oil and gas client executives across upstream, midstream, downstream and retail businesses who indicate a focus on responding to revenue pressures from low oil prices, followed by becoming digital organizations.