Main features
WebEx is an innovative tool which allows completely interactive product demonstrations to be performed at the convenience of its audience. Using this technology, CGI will be able to attend and demonstrate at credit union board meetings around the nation to demonstrate their high-powered on-line and in-house data processing systems.
More than just a tool for product demos, CGI plans to use this technology in order to more effectively serve its clients. WebEx allows a technical support service representative to effectively "take over" a client's PC in order to get to the root of the problem - allowing them to perform remote service calls 24 x 7.
Using WebEx, CGI can:
- Demonstrate their system capabilities from any where at any time
- Perform in-depth remote service calls
- Perform pre- and post-conversion training at all branches simultaneously - without staff having to leave the credit union
- Attend credit union board meetings at a moment's notice
"This technology is just what we've been looking for," says David C. Palmer, Senior Vice President and General Manager, Credit Union Solutions and Services. "It provides us the opportunity to offer more in-depth support, extensive on-site training, and demonstrate new products to our clients and prospects."
WebEx will be on exhibit at the 2001 CGI Annual Customer Conference in Las Vegas - September 23 - 26, 2001.
About CGI
Founded in 1976, CGI is North America's fifth largest independent information technology consulting firm and the largest in Canada, based on its headcount of 10,000 professionals. CGI's order backlog totals approximately US$4.6 billion (CDN $7.0 billion) and its revenue stands at $US 911 million (CDN$1.4 billion). CGI provides end-to-end IT services and business solutions to 2,500 clients in Canada, United States and more than 20 countries around the world. CGI's shares are listed on the New York Exchange (GIB), as well as on the Toronto Stock Exchange (GIB.A). They are included in the Toronto Stock Exchange's TSE 100 index as well as the S&P/TSE Canadian Information Technology index. (www.cgiusa.com)
