Helena Jochberger

Helena Jochberger

Vice-President, Global Industry Lead, Manufacturing

As we stand at the crossroads of innovation and progress in the ever-evolving landscape of technology, the wisdom of ancient Greek philosophers resonates with profound relevance, especially for an individual of Greek heritage like me. In particular, there is a strong connection between ancient philosophy and artificial intelligence (AI).

As AI technologies become increasingly pervasive in society, ethical considerations surrounding their design, application and use are at the forefront of discussions around humans being replaced by AI, the value given to AI-produced art, alongside the bias baked into algorithms (consciously or unconsciously). AI inherits its value system from the humans who create it: our values will shape the very outcomes of AI. Therefore, getting this system right is critical.

CGI’s Responsible Use of AI (RAI) framework is a holistic set of guidelines that identify the guardrails for just this. These guardrails cover the breadth and depth of what it means to develop and offer AI solutions that are designed to mitigate risk and to ensure they have been designed in a manner that delivers trusted business outcomes.

Much like CGI’s RAI framework, Aristotle's virtues serve as a crucial compass to guide the creation of ethical frameworks and responsible practices in AI. These virtues, which include wisdom, courage, justice, temperance, integrity, and friendliness, lay the foundation for a harmonious coexistence between humanity and the accelerating forces of technology.

In this blog, I examine the intersection of Aristotle's virtues and AI in the context of manufacturing production, exploring how the principles can inform the ethical design and application of AI technologies.

So, how can we forge this future?

In the ever-evolving landscape of manufacturing production, where the lines between information technology (IT) and operational technology (OT) blur in the pursuit of innovation, Aristotle's timeless virtues provide a framework for integrating AI responsibly in a manner that aligns technological advancements with ethical principles and human values.

Wisdom: a symphony of predictive systems

Imagine manufacturing where AI-driven predictive systems enable seamless efficiency. These systems anticipate potential issues, minimize downtime, and optimize the production process by analyzing real-time data from both IT and OT sources.

Wisdom in manufacturing involves using AI to make better-informed decisions, transforming factories into hubs of efficiency and reliability.

Courage: seeing the world differently

Courage is at the heart of the technological evolution underway in manufacturing production. AI will offer new ways of working, new solutions to old problems, and sometimes provide a completely unexpected perspective. Being open to new ways will require courage to move away from old working patterns and doing something because it is the way it has always been done. 

Justice: algorithms for equity

Being aware and understanding unconscious biases is critical to developing inclusive AI solutions that benefit society as a whole. For instance, AI algorithms play a crucial role in distributing workloads equitably. By considering the strengths of both humans and machines, these algorithms create a balanced working environment, ensuring fairness in task allocation and preventing biases in decision-making processes.

Temperance: balancing automation and human expertise

Temperance guides us in finding equilibrium in quality control. While AI-powered systems may offer opportunities to enhance precision and efficiency, temperance ensures that skilled workers' nuanced judgment and craftsmanship remain integral to the process. This delicate balance fosters an environment where technology complements human expertise rather than replacing it. This also ensures that humans are discerning about the outputs of AI and leverage the solution where it makes the most sense. Human in the loop is a critical aspect of responsible AI.

Integrity: transparent data protocols for secure collaboration

Maintaining the integrity of data, and understanding any processes used to cleanse or adjust the data, is foundational to responsible manufacturing production. Secure and transparent data-sharing protocols between IT and OT systems also ensure the privacy of potentially sensitive information is protected. This ensures accuracy and reliability and builds trust among employees, stakeholders and regulatory bodies.

Friendliness: AI for enhanced workplace well-being

Creating a friendly and supportive work environment is crucial for productivity and job satisfaction. AI applications, such as ergonomic assessments, contribute to a safer workplace by reducing physical strain and fatigue. Prioritizing worker well-being fosters job satisfaction and promotes a positive culture within the manufacturing industry.

In conclusion, integrating Aristotle's virtues into the future of manufacturing production provides a blueprint for responsible and sustainable growth and technological advances. By aligning technological advancements with ethical considerations, we forge a path where innovation becomes a harmonious companion to human ingenuity. The manufacturing production of the future is not just about automation; it's about crafting a future where human values and technological progress unite seamlessly.

About this author

Helena Jochberger

Helena Jochberger

Vice-President, Global Industry Lead, Manufacturing

As the Global Industry Lead for manufacturing, Helena Jochberger is responsible for the strategic design, development and direction of CGI’s global manufacturing portfolio.