Retail and consumer services

Media Centre

Rich Hampshire
Rich Hampshire

Race to net zero - Why data (and a plan) are the key to winning the race

2020-10-12 To beat climate change and reach net zero targets, private and public organisations need to focus on data and build an actionable game plan.

Pulina Abeywickrama
Pulina Abeywickrama

Race to net zero - Making sense of the jargon

2020-10-05 Whether you are just starting out on your net zero journey, or want to take your sustainability strategy to the next level, time to get clarity on what all of the jargon really means.

Noemi-de-Hevia-Mendez
Noemi de Hevia Mendez

5G at the time of COVID-19: the real challenges and opportunities

2020-05-19 Before COVID-19, 5G was a priority not only for most mobile network operators but also for government and industry. Now, the pandemic will inevitably impact 5G deployment plans and present new challenges but also opportunities for all.

Nick Dale
Nick Dale

Why a joined-up approach is needed to combat rising violence against retail employees

2020-01-06 CGI is exploring how the public and private sectors can become more joined up to combat the rise in violence against retail employees.

Mark Madden
Mark Madden

How to get your retail omni-channel customer experience right

2019-12-20 Mark Madden explores how retail companies can look to achieve a perfect omni-channel experience for their customers. From convenience to ease of purchase to knowing your customer.

Mark Madden
Mark Madden

There’s the blini – innovation in the retail industry

2019-08-05 Across the retail industry there are a number of future digital innovations that are being trialled and rolled out that will help solve problems for customers and staff.

ray_ffrench
Ray Ffrench

Where’s the blini? - Delivering great customer experience

2019-07-23 How do we deliver a great customer experience? Customer experience or more accurately a great customer experience is what all organisations need to deliver; this need is particularly acute in the retail sector.

Gianni Rino
Gianni Rino

From channel to customer: How an omni-channel experience is the key to the retail industry’s success

2018-12-20 Retailers that are thriving in today’s disrupted and highly competitive environment have transformed the role of the brick-and-mortar store to effectively bridge the gap between the physical and digital worlds. In fact, contrary to the hype that the physical store...