Retail and consumer services

Resource center

Sanjay Chintalapalli

Proactive monitoring in retail: Stop loss of sales and improve store operations

2026-10-09 In this blog, we explore how a proactive approach to monitoring across retail operations can help you identify issues earlier, minimize disruptions and give your team more time to focus on customer service.

Christian Haeger

Five insights guiding retail decisions in 2026

2026-10-09 Artificial intelligence (AI) and agentic commerce are speeding up how customers discover, decide and purchase, while also changing how planning, fulfillment and cost structures work internally. The question executives are now asking is how to apply these capabilities without undermining...

Christian Haeger

Removing the operational burden: How technology is helping retailers prepare for growth

2026-09-30 What does it take for retailers to prepare for growth while maintaining operational efficiency? Drawing on insights from the 2026 CGI Voice of Our Clients research, this blog explores how retailers are modernising technology foundations and applying AI with purpose...

Aston Cockayne
Aston Cockayne

Product Ownership: the key to successful Agile delivery

2023-04-06 More and more organisations are embracing ways of working that promote a step change increase in business agility to deliver new products and services that deliver value quicker. Companies are moving away from delivering projects and more towards delivering products...

Alan Nunn
Alan Nunn

Private networks – time to get real

2022-06-01 CGI’s Communications expert, Alan Nunn, discusses how private network adoption will enable new and transformative technologies for enterprise and the public sector.

Rich Hampshire
Rich Hampshire

Race to net zero - Why data (and a plan) are the key to winning the race

2020-10-12 To beat climate change and reach net zero targets, private and public organisations need to focus on data and build an actionable game plan.

Nick Dale
Nick Dale

Why a joined-up approach is needed to combat rising violence against retail employees

2020-01-06 CGI is exploring how the public and private sectors can become more joined up to combat the rise in violence against retail employees.