Retail and consumer services

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January 10–12, 2027 Join CGI at NRF 2027 to explore how you can reduce retail friction, turn trusted data and AI into business outcomes, improve efficiency and protect margins.

Sanjay Chintalapalli

Proactive monitoring in retail: Stop loss of sales and improve store operations

09 October 2026 In this blog, we explore how a proactive approach to monitoring across retail operations can help you identify issues earlier, minimize disruptions and give your team more time to focus on customer service.

Christian Haeger

Five insights guiding retail decisions in 2026

09 October 2026 Artificial intelligence (AI) and agentic commerce are speeding up how customers discover, decide and purchase, while also changing how planning, fulfillment and cost structures work internally. The question executives are now asking is how to apply these capabilities without undermining...

Christian Haeger

Removing the operational burden: How technology is helping retailers prepare for growth

30 September 2026 What does it take for retailers to prepare for growth while maintaining operational efficiency? Drawing on insights from the 2026 CGI Voice of Our Clients research, this blog explores how retailers are modernising technology foundations and applying AI with purpose...

Gamstop Online needed CGI’s support to maintain availability and performance during the Grand National 2026. The team successfully delivered a highly resilient and scalable service during the busiest period of the year, handling more than four times normal volumes at...

CGI today announced the launch of new AI capabilities within CGI Credit Studio, its cloud-native platform for default management. The embedded AI agents are designed to help collections organisations improve recovery performance, increase operational efficiency, and maintain compliance in highly...

CGI, one of the world’s largest independent IT and business consulting services firms, has been named European Channel Partner of the Year by Informatica, a global leader in enterprise cloud data management.