Metaverse: lessons from the CGI Meta Hub
2022-09-16 Cate Elder examines recent experience in the CGI Meta Hub and uses it to reflect on lessons being learned from the continual evolution of the metaverse and the user experience.
2022-09-16 Cate Elder examines recent experience in the CGI Meta Hub and uses it to reflect on lessons being learned from the continual evolution of the metaverse and the user experience.
2022-03-23 Sandra Fruebing discusses why user research has become more important than ever before. As user experience becomes more and more of a priority for businesses, Sandra discusses how designing intuitive digital interactions requires effective and accurate user research, and outlines...
2022-03-03 What is HCD? Human Centred Design (HCD) expert Sandra Fruebing breaks down the detail and discusses the benefits it can bring to businesses.
2020-06-08 The future of Energy Services is packed with new technology and constant digital innovation with use of data at the heart of the customer experience. Undoubtedly, Systems Integrators (SIs) have a big role to play to help energy suppliers make...
2019-12-20 Mark Madden explores how retail companies can look to achieve a perfect omni-channel experience for their customers. From convenience to ease of purchase to knowing your customer.
2019-07-23 How do we deliver a great customer experience? Customer experience or more accurately a great customer experience is what all organisations need to deliver; this need is particularly acute in the retail sector.