As demands on Critical National Infrastructure (CNI) grow, traditional IT support models are no longer enough.
With rising cyber threats, evolving regulations, and increasing pressure to deliver secure, cost effective services, organisations need a modern, sovereign approach to managing their operations and data.
Delivering resilience, compliance and control through a unified model
CGI SovereignOps is our UK-hosted IT operations solution designed specifically for CNI organisations. It unifies infrastructure, applications and digital workplace support into a single, intelligent service, combining local delivery, automation and integration to ensure secure, seamless operations.
With SovereignOps, you gain full visibility and control across your digital estate. Powered by CGI’s AIOps framework, the model uses artificial intelligence and automation to detect issues early, resolve them autonomously and improve service performance – helping you stay compliant and resilient in the face of operational, regulatory and geopolitical pressures.
Our unified, flexible delivery model replaces fragmented tooling and siloed teams with streamlined processes and cross-functional support to enable cost efficiency, faster response times, and greater operational agility.
Built and delivered entirely within the UK, SovereignOps gives you the confidence of full data sovereignty, backed by local talent and trusted CGI expertise.
The benefits for your organisation
- 100% UK-hosted model ensures full data sovereignty and regulatory compliance.
- Advanced AIOps delivers proactive issue prevention and self-healing capabilities.
- Unified support across infrastructure, applications and digital workplace.
- 24×7x365 monitoring and service resilience for mission-critical operations.
- Scalable, SLA-driven pricing to meet evolving organisational needs.
- Local delivery model supported by over 900 UK-based CGI professionals.
- Simplified governance with integrated tooling and reporting.
- Improved performance and satisfaction – with +90% client satisfaction scores.
Discover how CGI SovereignOps helps organisations like yours secure, streamline and modernise critical operations:
