The Digital Backbone delivers twelve fundamental building blocks to inspire digital transformation and unlock your organisation’s full potential. These can be implemented either individually or as a whole programme, with every step strengthened by three embedded enablers – artificial intelligence, human-centred design and security – so no matter where you are on your journey, the Digital Backbone provides a comprehensive vision for transformation success.

In today’s economy, it’s the norm to manage multiple, complex transformation initiatives simultaneously. While technology and strategy are essential, people remain the most critical factor for success. 

CGI Digital Backbone Diagram - Enterprise service management

Organisations must manage change holistically and effectively bring employees on the journey. This means building an enterprise-wide capability that supports leaders and teams to adopt new ways of working, ensuring that the intended value of transformation is not just planned, but fully realised.

That’s why we made enterprise and people change management a key component of the Digital Backbone. 

This capability helps coordinates change across your portfolio with a human-centred approach, supporting your people to ensure that new technologies and processes are not just implemented, but are fully embraced and leveraged for sustainable business impact.

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If you’re looking for help to build your enterprise and people change management capability, our Business Consulting and Advisory experts have a range of offerings to enable your success, including:

  • Change portfolio optimisation – Align your transformation initiatives with strategic priorities and manage organisational capacity for change in a coordinated and sustainable way.
  • Change capability development – Build the internal capability for managing change, embedding the tools, governance, and skills to strengthen organisational resilience.
  • Value assurance – Strengthen the connection between transformation delivery, user adoption, and the realisation of strategic benefits.
  • People change and adoption – Support your leaders and teams as they navigate change, using insights-driven approaches to translate human perspectives into meaningful action.
  • Learning and development – Develop the skills and confidence required for new ways of working, minimising disruption and strengthening adoption.
  • AI culture and adoption – Integrate AI-enabled tools into everyday work by understanding your organisational culture and connecting AI use cases to meaningful outcomes.

 

Contact us to find out more