Parisa explores how AI is revolutionising user experience, from hyper-personalisation and accessibility to empathetic AI in healthcare. We look at the balance between efficiency and human connection, ethical AI concerns...
This CGI blog explores three data must-haves in applying GenAI to payments processing—data quality, alignment and governance.
The Nobel Prize is now embracing AI in ways that were unimaginable just a decade ago. Learn more in this CGI blog.
Discover practical dos and don’ts for implementing AI in contact centres. This new blog from our AI expert Cheryl Allebrand highlights how solving real problems, leveraging AI agents, and focusing...
Exploring the top AI predictions for 2025 from our UK Head of AI discussing how artificial intelligence is poised to revolutionise industries, enhance innovation, empower diverse workforces, and drive societal...
What are guardrails and how do they tie in with AI? When it comes to software systems like AI, particularly Large Language Models, guardrails serve as crucial mechanisms that set...
This blog explores how incorporating emotional intelligence into AI systems will transform human-AI interaction, enhance customer experience, and enable empathetic, human-like responses. Discover the benefits, challenges, and future potential of...
The Energy and Utilities sector is undergoing rapid transformation, driven by decarbonisation goals, changing consumer demands and technological advancements. In this changing environment, the sector is confronted with new market...
We have real opportunities that can unite us toward a common goal of making AI a positive force for people's lives and work. AI is here to stay, and it...
Artificial intelligence (AI) has attracted a lot of attention and scrutiny since ChatGPT launched in November 2022. The new features of large language models and the rapid development of new...
