CGI and Totalmobile

Totalmobile is passionate about making the work and lives of field service staff better, with unparalleled Field Service Management Software. At CGI, we deliver innovative technology and business change solutions that support and transform our clients’ digital journeys.

Together, we deliver field service excellence that optimises and simplifies business processes.

CGI and Totalmobile logo

CGI

  • Nearly 50 years experience since founded in 1976
  • 90,000 consultants and professionals in 400 locations worldwide. Including 6 offices in Australia
  • CA $14.30B revenue (Fiscal 2023) with four decades of sustained growth
  • 50,000 clients through out 170+ IP-based solutions

Totalmobile

  • Est. 1985 and over 20 years in field service management
  • 400 Totalmobile team members
  • 500,000+ daily software users
  • 1,000+ customers across the UK, Europe and Australia

Our solution

Our alliance brings together Totalmobile’s proven “Field First” platform with CGI’s end-to-end delivery capability. Our solution supports:

  • Mobile working: empowering your field workforce to capture intelligent data and access the information needed to deliver services efficiently, whilst protecting lone workers.
  • Scheduling solutions: providing dynamic and efficient resource management with industry leading scheduling software to seamlessly adapt to changing service demands.
  • Work order management: efficient, cloud-based job management software.
  • Rostering and shift patterns: market-leading workforce rostering software and shift planning services including award interpretation.
  • Field service intelligence: delivering a full understanding of past, present and future field service operations.
nurse with digital tablet device
male professional planning with data for biotechnology

 

Alliance benefits

Through our strategic partnership, CGI and Totalmobile are delivering a connected field service management platform that transforms how organisations can plan, deploy, and support their distributed workforces.

Powered by Totalmobile’s Field First platform, we bring intelligent rostering, time and attendance, and mobile workforce management together to deliver measurable improvements in service performance, efficiency, and employee experience.

By connecting people, processes, and data across every stage of field operations, organisations gain:

  • Optimised resource deployment – ensuring the right people are in the right place at the right time, reducing downtime and completing more jobs per day.
  • Accurate and compliant workforce management – with automated time capture, award interpretation, and audit-ready reporting that reduce risk and administrative burden.
  • Simplified scheduling and attendance experiences – empowering employees with intuitive, mobile-first tools that drive engagement, data capture and accountability in the field.
  • Actionable insights from unified service intelligence – enabling leaders to make informed decisions, predict workforce demands, and continuously improve service delivery.