Customer expectations are skyrocketing as the pace of innovation and digitization accelerates. In a competitive digital marketplace, companies are looking to artificial intelligence (AI) and machine learning (ML) to achieve the digital engagement that customers now expect.
April 6, 2022 From avatars and non-fungible tokens to “no checkout” stores and in-store robots, Jean-Baptiste Branquart explores disruptive innovations in retail and shares recommendations for harnessing and monetizing the great ideas within your organization.
CGI Pulse is an intelligent document processor that enables organizations to drive efficiencies and reduce costs through artificial intelligence (AI) and process automation.
We partnered with the UK National Crime Agency (NCA) to deliver an Intelligent Automation (IA) solution to facilitate the automation of border protection intelligence sharing.
DynaLIFE is a major Canadian medical laboratory offering diagnostic testing services to Albertans. When its new COVID-19 test option for travelers caused a surge in contact center demand, CGI helped alleviate the burden with a conversational chatbot, or virtual agent.
May 11, 2021 The number of intelligent automation technology providers continues to grow. Each offers fast ways to get started and the potential for quick wins. But, what are the key steps to ensuring a successful automation journey?
It’s the dawn of a new era in manufacturing. The opportunities Industry 4.0 offer manufactures is vast, the new technologies offer a profoundly different way of doing business: connected, aware, adaptive, integrated with the whole eco-system. The possibilities are limitless.