Frederic Miskawi, Vice President and Global Applied AI Lead at CGI, explores how AI is becoming a central driver of enterprise transformation across industries. He explains that organisations are increasingly moving beyond isolated AI experiments and starting to embed AI into core business processes to improve efficiency, decision-making, and innovation.

Frederic highlights that successful AI adoption depends on more than technology alone. Strong data foundations, responsible governance, security, and deep business understanding are all essential to delivering trusted and scalable AI solutions. He also reflects on the importance of balancing rapid innovation with the need to maintain transparency, accountability, and confidence in AI-driven outcomes.

Throughout the discussion, Frederic emphasises CGI’s focus on practical AI adoption - helping clients apply AI in ways that solve real business challenges and create measurable value. He positions AI not simply as a technical advancement, but as a transformational capability that is reshaping how organisations operate and deliver services.

Find out more about the future of AI and enterprise software delivery