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We have partnered with Crest Advisory to deliver recommendations on how the use of digital technology can improve the current functioning of the criminal justice system (CJS).

Want to transforming your contact centre? Our four steps to success will help you understand where to start, how to assess what tech tools mix will best serve your organisation’s goals and where AI can play a role

Exploring how innovations in payments can help businesses and customers alike navigate the cost of living crisis.

Enhancing urban and regional transportation by enabling autonomous aircraft to take off, navigate, and land in complex environments at aviation levels of safety using automotive sensors. Aircraft operations in urban areas must increase beyond current capacity if the economic growth...

Examining the future of contact centres - how can they move from being a necessary cost to a revenue generator for the business.

The 2023 CGI Voice of Our Clients presents the findings from our one-on-one interviews with 1,764 executives across the industries and geographies we serve. In this publication, we examine the most impactful macro trends for our clients in 2023.

Find out more about how to optimise your digital value chain to accelerate business outcomes

In today’s reality, where change is accelerating, digital leaders recognise the need to sense and respond to change quickly and to design their business and operating models to be agile. It is no longer enough to be the most efficient...

Imagine if your interactions with health and care were as easy as the rest of your digital life. Digital channels have already transformed services such as shopping, banking, travel and some public and government services.