CGI has an established history of implementing, integrating and supporting fit-for-purpose Customer Relationship Management (CRM) solutions for our energy retail clients, enabling efficiency and improved customer experience through a single customer view.

Having integrated leading CRM solutions for major Industrial & Commercial and Mid-Market business-to-business (B2B) energy suppliers in the UK, CGI has a deep understanding of, and ready accelerators for, customer & user journeys across marketing, sales and service domains.