Joan is responsible for vision, methodology and delivery of the people side of strategic transformation efforts. She has 20+ years of experience advising change efforts for government and commercial clients. She has helped align leadership, engage stakeholders and produce field adoption on projects ranging from 1,000 to 50,000 users.
Latest blog posts
2018-08-01 People are struggling with digital change management. The reason seems clear: Consistently, the business and IT executives we interview for the CGI Client Global Insights report tell us that their top barrier to digital transformation is cultural change and change management. Fortunately there are ...
2017-07-18 Behavioral science in business applications is a fascinating topic. In his book “The Undoing Project,” Michael Lewis describes behavioral economics and how even the best experts’ decision-making is not as accurate as predictive modeling or analytics. He cites an Oregon Research Institute study where ...Advanced Analytics