CGI have designed and implemented a transparent and scalable claim management service for the Infected Blood Compensation Authority (IBCA) to deliver the Infected Blood Compensation Scheme. As part of the service delivered, CGI created a critical Identity Verification (IDV) solution built around two complementary routes: digital verification via GOV.UK One Login and supported digital identity verification for non-digital users.
The IDV solution is providing a flexible and inclusive capability that has enabled IBCA to securely verify people making their claim and release compensation payments with confidence. It is the first of its kind to align with the UK Government’s GPG45 Good Practice Guidelines for identity proving and authentication at a ‘High Confidence’ standard, building the foundations for broader identity verification management capabilities across UK Government.
“Achieving GPG45 high confidence in identity verification through One Login integration is a first for a government service. This was only possible because of the depth of collaboration between IBCA, CGI and One Login team. I am incredibly proud of the way we were able to work together to prioritise this advancement in order to support the development of the Compensation Service.”
Celine McLoughlin, Director, Infected Blood Compensation Authority
