Move beyond compliance to assured operational resilience

The Digital Operational Resilience Act (DORA) is now in effect across the EU. Since January 2025, financial institutions have been required to demonstrate stronger ICT risk management, operational resilience and oversight of third parties.

For many organisations, the challenge is not understanding DORA, it’s knowing where to focus, how to prioritise, and how to embed resilience into day-to-day operations without excessive cost or disruption.

CGI’s DORA as a Service helps you do exactly that.

 

From regulation to real-world resilience

We help you meet DORA requirements while strengthening the resilience of your most critical business services. Our approach is practical, risk-based and proportionate, designed to reduce regulatory exposure and support business continuity in complex, technology-driven environments.

Rather than treating DORA as a one-time compliance exercise, we help you establish continuous, tested and assured operational resilience.

 

A modular service aligned to your maturity

CGI’s DORA services adapt to where you are today and where you need to be next:

  • Mature – Build strong foundations through posture analysis, risk assessments and governance design
  • Manage – Operationalise ICT risk management, incident response and third-party risk controls
  • Maintain – Sustain resilience through threat-led testing, recovery exercises and enhanced reporting

All services are underpinned by CGI’s trusted cyber security and resilience capabilities.

 

Focused on what matters most

Our approach concentrates effort where it delivers the greatest value:

  • Organisational pillars – Align DORA’s five pillars to your governance, risk, compliance, IT, security and procurement functions
  • Critical business services – Assess resilience for services such as payments, trading, customer onboarding, core banking and claims handling
  • Material ICT dependencies – Identify high-impact applications, infrastructure and third-party risks to avoid unnecessary audits and cost

This ensures resilience investments are targeted, defensible and aligned to regulatory expectations.

 

What you gain

By working with CGI, you gain:

  • Clear visibility of your DORA posture and priority risks
  • A tailored, risk-proportional roadmap toward compliance
  • Improved confidence in incident response, recovery and third-party resilience
  • Ongoing assurance through testing, validation and reporting

Our factsheet explains our DORA as a Service approach in detail, including our discovery, assessment, prioritisation and validation model, and how it supports sustained operational resilience.

 

Download the brochure to learn how to strengthen resilience while meeting DORA expectations.
Read the brochure