There are currently three payment options available to energy suppliers, with each one presenting their own set of challenges. Standard Credit arrangements present billing demands, additional customer service and the risk of bad debt. Direct Debit faces new regulatory proposals to avoid and return excess credit build up. Prepayment has prohibitive costs, and self-disconnections place demand on call centres.
Siemens Managed Credit solution leverages CGI’s Open Banking solution Ordo, to provide energy suppliers with a payment option that reduces both the cost and risk associated with traditional payment options.
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