AI’s impact on banking, part 3: How banks can future proof their infrastructure
03 November 2025 Learn how AI is helping banks to become more resilient by protecting critical infrastructure.
AI’s impact on banking, part 2: Using AI to drive personalisation
23 September 2025 In this CGI blog, learn how banks can use AI to drive more personalised services, offers, and interactions.
AI’s impact on banking, part 1: Using AI to transform customer onboarding
05 August 2025 In this CGI blog, learn how banks can use AI to transform customer onboarding and gain strategic advantage.
CGI Client Global Insights: Six ways retail banks can accelerate their digital journey
03 November 2020 In this blog, Andy provide six recommendations for driving greater results from digitization in retail banking based on our 2020 CGI Client Global Insights.
In 2020, we met with 1,447 business and IT executives across banking, communications, government, health and life sciences, insurance, manufacturing, oil and gas, retail and consumer services, transportation and logistics, and utilities. The 2020 CGI Global Insights Summary highlights several...
In 2020, we conducted in-person interviews with 66 client executives in the payer, provider and government health sectors. These executives indicate a continued focus on meeting customer and patient expectations. Interviews were conducted before and after the pandemic declaration by...