01 June 2022 CGI’s Communications expert, Alan Nunn, discusses how private network adoption will enable new and transformative technologies for enterprise and the public sector.
Consumers are increasingly transacting digitally because it is convenient and easy. They use their mobile phones to shop and expect a superior experience along with immediate and relevant results. They also switch between phones, tablets and PCs and expect a seamless journey between touchpoints in a way that complements or enhances their in-store retail shopping experience. To address these new trends, traditional e-commerce is transforming to become omni-commerce Watch how CGI’s digital commerce and end-to-end services enable a seamless omni-channel experience.