A structured service integration and management (SIAM) model has always been essential to delivering service quality; especially where IT portfolios include a complex combination of in-house and third party suppliers. This has also been further complicated more recently by ever-growing ecosystems of cloud providers.

 SIAM has therefore had to evolve to manage these complex portfolios of outsourcing partners and cloud providers. Whether you decide to take on this SIAM role yourself, or look to specialist sourcing partners, our eSIAM proposition is here to support your journey.

 To find out more about The Digital Backbone’s eSIAM proposition, please read our PoV or contact Steve Nunn and Alistair Philpott.