Each year, CGI meets face-to-face with business and IT leaders to hear their views on the trends affecting their organizations. In 2018, we conducted 72 in-person interviews with defense, intelligence and space executives to learn more about their top trends and priorities.

Cybersecurity and IT modernization remain top trends

For the second year in a row, cybersecurity ranks as the number one trend for the defense, intelligence and space executives we interviewed. IT modernization and cloud solutions continues as the second top trend, followed by becoming digital organizations, assuring regulatory compliance and decreasing or flat budgets.

Organizing to execute on transformation roadmaps

Only 39% of defense, intelligence and space executives we interviewed say they have a digital strategy in place, while 25% indicate that they are beginning to develop their digital strategies. For those leaders with a defined digital transformation strategy, 45% are still building or launching an enterprise-wide program focused internally, but only 4% have operationalized that strategy. Just 6% say they have operationalized a digital strategy that extends to external partners and suppliers.

Culture change is top challenge to digital transformation

Cultural change and change management remains the top cited barrier to digital transformation this year, followed by cybersecurity concerns, technology barriers, and budget and talent constraints.

Benchmarking internal IT and more

This year, business and IT executives interviewed ranked their satisfaction with their own IT organizations based on 10 key attributes of a world-class IT organization. Business leaders in this sector assess their level of satisfaction significantly below their IT counterparts in measures including line of business alignment and cost-effectiveness of services. Of interest is the fact that business executives gave IT higher scores for consistently introducing innovations than the IT organizations gave themselves.

CGI can provide clients with a discussion of all available benchmarking, including each client’s positioning, on topics such as digital maturity, IT budgets, IT satisfaction, innovation investments and more.

Discover the insight

Download the 2018 CGI Client Global Insights defense, intelligence and space summary infographic for additional trend information. We also invite you to request a copy of our full report and to arrange a personal discussion with a CGI expert for further analysis and insights.


Also see the 2017 CGI Client Global Insights industry summaries.