Water companies employ large remote workforces, and they rely heavily on manual operation of assets. Effective management of these workforces will bring significant cost savings. The priorisation of tasks means that the right job is done at the right time and helps avoid any negative service impacts. To be able to do their job effectively and safely, the technicians need to be armed with the right information and knowledge, and operate to standardised procedures.

CGI OpenGrid Work, part of the OpenGrid 360 solutions suite, is a fully integrated work management solution designed to help utilities optimise the process and cost for managing all work—whether simple service work, maintenance and inspection or complex construction needs. Powered by innovative digital capabilities, our proven solution manages your utility’s entire work stream with increased visibility and accountability.