Discover insights on building, governing, and scaling GCCs in banking that deliver measurable outcomes.
Our banking expert Amol Aloni explores how AI serves as a critical missing layer in transaction banking operations by improving efficiency, reducing errors, and enabling human oversight within existing automation...
Leading banks are moving beyond AI experiments to scale strategy-led, responsible AI that modernises operations and delivers measurable ROI.
The migration to ISO 20022 is no longer a future milestone, it is now operational reality. The more important question is no longer whether banks can send MX messages, but...
Transaction banking is entering a paradoxical moment. Client satisfaction has never been higher, yet client loyalty has never been weaker. Further, transaction banks are shifting from growth-driven partnerships to risk-driven...
Discover insights on turning payments compliance into a strategic opportunity in this CGI blog.
As banks plan for 2026, conversations on the trends expected to shape the industry abound. At Sibos 2025 in Frankfurt, Germany, global banking leaders aligned around a common vision; the...
Learn how AI is helping banks to become more resilient by protecting critical infrastructure.
In this CGI blog, learn how banks can use AI to drive more personalised services, offers, and interactions.
More banks are shifting their focus from the “rails” supporting ISO 20022 adoption to the “trains” riding on those rails, i.e., new ISO 20022-enabled services.
